SCOPE OF SERVICE

Blood Bank
• Blood Bank provides compatible and safe blood and blood products to inpatients. The screened blood stock is supplied by the National Blood Transfusion Centre.
Chemical Pathology
• Routine Chemistry, Therapeutic Drug Monitoring, Endocrinology, Tumour markers, Lipids, Specific proteins, Clinical Toxicology
Haematology
• Basic coagulation, routine haematology
Microbiology
• Diagnostic Bacteriology, Immunology, Bacterial and Viral Serology, Mycology, Parasitology
Anatomical Pathology
• Histopathology, Cytology and clinical autopsy
Forensic services
• For medico legal cases the forensic pathologist from Institut Perubatan Forensik Negara will be consulted.
The Mortuary provides facilities for the following:
• Release of dead bodies
• Conducting post-mortem
• Temporary storage of dead bodies

STANDARD TIMELINESS

Laboratory Turn Around Time (LTAT)for urgent (Stat) tests (Refer to Appendix [1] ) : within one hour
LTAT for routine tests performed daily all in within 4 hours:
• Chemical Pathology
• Haematology
• Blood Bank
LTAT for batch testing in:
• Microbiology
• Chemical Pathology
• Haematology
• Refer to the specific test in Appendix [2] : a-d
LTAT for microbiology tests:
• Cultures : 24 to 72 hours
Performance
• Participation in national and external Quality Assurance Program (QAP).
• Received accreditation certification from NATA for compliance in ISO 15189 in 2007.

OBJECTIVES

• To provide diagnostic and consultative services in Chemical Pathology, Haematology, Transfusion Medicine, Anatomic Pathology and Microbiology.
• To provide training in clinical, technical and analytical skills for the department personnel, trainees and personnel from other government hospitals, institute of higher learning and other government agencies.
• To provide consultative services to Ministry of Health concerning matters related to pathology services.
• To conduct and assist research and development in pathology and other relevant clinical areas of interest.

PATHOLOGY DEPARTMENT

 The Pathology Department is situated at Level 4, and is accessible via the main entrance.

 The Pathology Department provides medical laboratory services to screen, diagnose and monitor treatment and disease progress. The services offered support both patient and preventive health care.

 The Pathology Department functions as a secondary care level with extended services for certain sub-specialist.

AMBULANCE SERVICE

The Emergency Department provides 24 hrs emergency ambulance services to its surrounding area. A call centre within the Emergency department operates and coordinate all the emergency ambulances response and hospital interfacility transfer and referral.

IMMEDIATE CARE ZONE.

1. Immediate Bays :

• There are 12 Immediate bays in the Emergency Department which serve as active bays for incoming semicritical patients.
• The bays also serve as an observation area if the need arises .

2. Observation Bays:

This area is dedicated for the observation of semi –critical patients with labile physiological and clinical conditions.
• There are 12 beds available in the Observation Bay
• The duration of patient stay in this area is not more than 12 hours.

3. Green Zone:

This zone caters for patients with minor injuries or those with uncomplicated medical problems.
• Consultation Rooms.
There are 6 consultation rooms which are equipped with minor treatment facilities.
• All patients undergo simple treatment management such as injection, strapping or wound dressing
in the consultation room itself prior to being discharged.



4. Emergency Imaging Unit:

• This unit is located in the Emergency Department .
• It is manned by a team of radiographer and attendant and functions on a 24 hour basis.
• Only plain X-ray imaging is available in the Emergency Department.

5. Disaster and Mass Casualty Incident Management:

The Emergency Department has its own external disaster plan. In the event of a disaster or mass casualty incident the Emergency Department will respond accordingly by activating its external disaster management protocol.